Dedicated to Making a Difference
Our seniors deserve all we can provide in the way of independence, health, support, and dignity. Their needs can be ever-changing and complex, challenging even the most experienced and dedicated teams and care providers. I embrace that reality. Having spent over 30 years in senior services as a Registered Nurse, executive, educator, and consultant, I’m dedicated to making a difference for PACE programs and operators as well as for seniors and their families. I am passionate about serving the underserved as well as supporting those who serve them.
Throughout my career, I have cultivated and maintained a collaborative, people-driven approach to the often difficult and heart-wrenching decisions faced by the elderly, their caregivers, and their families. I approach my operations work with the same mentality, leading program turnarounds, interdisciplinary team development, and other operational successes.
I focus unwaveringly on the triple goals of satisfied participants, quality outcomes, and cost-effectiveness. Whatever the challenge, I meet it creatively, efficiently, and compassionately. I want to be your trusted advisor, someone who knows you and works with you to provide exactly what you need.
As a professional partner, I also collaborate with consulting agencies that will benefit from my operations expertise.
Want to talk to someone who really understands? Let’s connect.
Vice President of Health Services, NewCourtland Senior Services, Philadelphia
Chair of the CMS Technical Expert Panel for development of PACE Quality Measures
Chief Operating Officer, Chief Nursing Officer for the LIFE (PACE) program, University of Pennsylvania School of Nursing
Owner, Senior Pathways consulting company
Chief Operating Officer, Courtland Health Care
Associate Faculty, University of Pennsylvania School of Nursing and Philadelphia College of Osteopathic Medicine
Chair of the Nursing Consortium and Awards Committee and member of the Education Committee, National PACE Association
Board Member, Pennsylvania LIFE Providers Alliance (PALPA)
Founding President, Pennsylvania Culture Change Coalition
Vice Chair, Board of Coalition of Advocates for the Rights and Interests of the Elderly (CARIE)
Vice President, Board of Directors, Phoenixville Area Older Adult Activity Center
Registered Nurse, clinical practice in acute, long-term care, and home-care settings
Masters in Nursing Administration, Villanova University
Johnson & Johnson Nurse Executive Fellow, Wharton School of Business, University of Pennsylvania
BS in Nursing, Neumann University
Certified in dementia care, Alzheimer’s Association
Mary is proud to work with a team of several consultants who bring a broad range of PACE know-how and, like her, relentlessly focus on quality and cost-effective services for seniors. With decades in leadership and hands-on positions, the Senior Pathways team has done it all in PACE. Along with other achievements, team members have:
- Successfully completed many years of state and CMS PACE surveys, from readiness reviews to trial period reviews and ongoing federal certification audits
- Started new programs and shepherded them to maturity and continued growth and expansion
- Implemented innovative and customized programs to avoid nursing home placement, including supported independent living models and technology-enhanced home care
- Selected and implemented electronic health records and scheduling software and maintained these systems over time
- Transitioned seniors living in nursing homes to community settings with PACE enrollment through intense IDT assessment and planning, thus promoting both the mission of PACE and growing census
- Customized and integrated QAPI processes into PACE operations and administration to ensure a culture of continuous, data-driven improvement
- Successfully implemented marketing and enrollment processes leading to significant and consistent program growth
- Instituted individualized operational programs to improve financial alignment and quality outcomes, including:
- Interdisciplinary Team on-boarding and development
- Clinic design for maximum efficiency and improved outcomes
- Person-centered care planning
- Comprehensive data-driven review systems to promote key analysis and management of costs and quality
PACE and the IDT
In the PACE model, cost and quality outcomes are linked through the decisions of the program’s interdisciplinary team (IDT). The IDT provides and coordinates care in collaboration with the senior and his or her family. A PACE program cannot be successful unless the IDT is successful.
The Senior Pathways team has many years of experience in PACE and is committed to promoting quality, satisfaction and cost effectiveness by supporting PACE IDTs as they carry out their important work.