“I have worked closely with Mary Austin over the past 4 years on improving the operations of a large organization operating PACE programs so that they can grow efficiently. With Mary’s substantial experience in running PACE operations as well as running other types of operations, she quickly gains rapid insight into needed areas of improvement in communications and operations. With Mary’s clinical background, she also provides exceptionally strong live insights into the effective operations of an Interdisciplinary Team. Most importantly, Mary can quickly gain the trust of managers and leaders and move the PACE organization in the right direction.”

Jade GongJade Gong and Associates, LLC

“Mary Austin combines the rare abilities of knowledge and communication. Over the ten years I have known and worked with Mary, I know her to be very strong advocate of and extremely knowledgeable about PACE programs, from initiation through ownership changes and other challenges, regulatory surveys and rescue operations. Mary is an amazing educator, with a wide variety of knowledge base, from long term care to community based services, gerontology, dementia, and nursing essentials. Her patience, calm demeanor and straight-forward approach to stressful situations make her a great mentor and colleague.”

Brenda Decker, MSW, NHAVice President of Residential Services, Abramson Center for Jewish Life

“The Senior Pathways team was instrumental in the start-up days of our PACE program. Their team came during a difficult transition period and their expertise and guidance was instrumental in our success. They really kept us focused on building census and quality improvement. We all especially appreciated their hands-on approach and willingness to do “whatever it takes.” Their passion for PACE comes through in all they do.”

Executive DirectorPACE program opened in 2017